Last updated: April 20, 2026
At Ficlio, we want you to be happy with your purchase. However, because our Service provides instant digital content (AI generations), there are specific rules regarding refunds.
If you experience technical issues that prevent the use of purchased chapters, you may request a full refund within 14 days of purchase by contacting support.
Refunds are NOT provided for chapters that have already been successfully generated. Once a credit is used to generate a chapter, it is considered consumed.
To request a refund, contact us at contact@ficlio.com, providing your order details. Our Merchant of Record, gumroad.com, will process the request.
Refunds are issued through the original payment method within 5–10 business days after approval.
For any refund inquiries, please contact our support at contact@ficlio.com or contact gumroad.com support directly.